Implementation LeadershipThe McKinsey Implementation Leadership offering focuses specifically on those aspects of leadership that successfully deliver on a transformation, and provide the opportunity to practice problem solving and communication toolkits.
Supply Chain ManagementHow do we tackle supply chain challenges in a volatile world? Learn how to cope with demand and supply uncertainty; how to build and optimize the supply chain organization; and which supply chain planning and control strategies to employ.
ProcurementBuild leadership and behavioral skills to enable a mindset change from “buying” towards “spend entrepreneurship”. An experiential learning journey brings new insights into managing people and processes for enhanced performance.
Service OperationsAn experiential journey in applying Lean principles to service operations within the financial sector brings new insights into managing people and processes for enhanced performance. Participants explore new concepts in the context of a risk-free environment—the virtual “Alpine Bank”.
Lean ITExplore the five dimensions of a Lean system and understand how to find improvement levers in each dimension. Learn to identify sources of waste in IT development environments and reduce the amount of rework necessary during the development process.
Digital Service OperationsAcquire rapid end-to-end digitization capabilities to transform service operations using agile digital technology delivery. Learn how to improve service processes by optimizing the customer experience using digital technology and discover how to apply rapid digitization methodology within the organization.
Digital Marketing and Online SalesExperience the digital transformation at first hand: understand the fundamentals of digital marketing excellence; learn how to create and execute cutting-edge sales and marketing strategies in the digital world; and discover how to achieve growth in e-commerce, customer acquisition, and retention.
Marketing-Enabled GrowthExperience the value of sound, deliberate, and distinctive marketing strategies to drive revenue growth and sustained top-line improvement using real client examples and situations.
Sales ManagementLearn how to effectively manage the sales organization within a simulated company environment, and discover the power of distinctive sales management in creating value for the organization.
Transaction-Based PricingParticipants learn how to better design and execute B2B pricing strategies based on pricing excellence best practices by immersing themselves in the role of pricing manager for a simulated organization.
Value-Based PricingExperience the power of value-based pricing in leading to sustained higher prices and better top- and bottom-line performance, and learn best practices for value-based pricing.
Startup MindsetFuel the corporate agility transformation, by helping to deliver the startup capabilities and mindset required to transform “offliners” into agile champions.
Performance LeadershipParticipants develop new insights into managing people and processes for enhanced performance as they reflect and discover their own leadership capabilities; develop implementation capabilities to deliver on a transformation; and practice problem solving and communication toolkits.
Product DevelopmentTake an end-to-end approach by combining the disciplines of marketing, customer insights, and engineering to enable your organization to maximize product value and optimize costs.
Building Capabilities to Transform Your Business
Corporate transformations begin ambitiously: leaders set aggressive goals and predict impressive improvements. Too often, however, results fall short of expectations. Evidence shows that only one third of transformations achieve their full impact, while a mere 10 percent of companies sustain cost improvements after four years.
Capability building is a key factor in the success of any business transformation: top-quartile capability builders perform 1.5 to 2.2 times better than the bottom quartile in terms of key business metrics.
If done right, building capabilities at the organizational and individual level pays off through superior financial performance.
Business leaders understand this—so it’s no surprise that capability building has become a priority:
- 50 percent of CXOs say capability building is one of their organization’s top three priorities.
- 56 percent emphasize learning goals in evaluating their people, with leadership (35 percent) and functional (31 percent) skills considered the most important to develop.
Yet, though the rewards are high, capability building is difficult to get right.
Only 25 percent of CXOs believe they are “very effective” in preparing employees to drive business performance, while just 10 percent believe their institutional capability building is “very well linked” to performance goals.
What do top capability builders do differently?
They learn differently to achieve real impact....
The McKinsey perspective on what constitutes next-generation capability building for performance is based on two years of extensive research across 4,000 executives, 2,400 capability engagements, and 300 interviews with clients and experts.
Hands-on learning is the best way to develop new skills and set new aspirations to execute a successful transformation—not just lectures, not just experiential, but the best of both systems. Our Field and Forum Programs combine training days with real projects.
A new learning environment for some of the world’s biggest businesses
McKinsey Capability Centers provide a learning environment where some of the world’s biggest businesses feel comfortable building new skills. These have been designed with adult learning principles in mind to create an ideal environment for stretching participants’ thinking and developing lasting capabilities:
Experiential learning—hands-on exercises, role-plays, and simulations emphasize learning by doing, accelerating learning and retention.
Risk-free environment—Experiment without concern for affecting ongoing operations, but immediately see the impact of your decisions.
Real work environments—All sessions are conducted in realistic environments, with the help of reality-enhancing tools and workflow management systems.
Expert faculty—local and global experts, facilitators, and coaches are on-hand to lead and guide the interactive training sessions.
A global network of 18 McKinsey Capability Centers offers clients the opportunity to embark on an immersive learning journey, covering offerings, across four clusters:
- Marketing and sales
- Cross-cutting themes